= ~~Audio Problem: No Audio is Heard by Remote Party~~ (moved) =

**Moved to https://docs.pjsip.org/en/latest/specific-guides/audio-troubleshooting/problems/no_audio_remote.html**

[[TracNav(Sound_Problems/TOC)]]

Checklists:
 1. [wiki:audio-check-correct-device Check that correct audio device is being used]
 1. [wiki:audio-check-loopback Check that microphone is functioning properly (level is correct etc.) by looping the microphone to the speaker with pjsua]
 1. Check that no other application is using the sound devices. It is common to not be able to use sound device when other application is using the device.
 1. [wiki:audio-check-conf-connection Check that the call's media is connected to the sound device in the conference bridge]
 1. [wiki:audio-check-remote-address Check that pjsua is transmitting RTP packet to the correct address]
 1. Use pjsua on the remote side to check that packets are received. Follow [wiki:audio-check-rx-rtp the instruction on this page] on how to use pjsua to verify receipt of incoming RTP packets.
 1. [wiki:audio-check-cpu Check that CPU utilization is not too high]